Travelcards can be frozen from the date the Airport Commuter Centre has seen them destroyed so they are out of circulation. Read more (PDF).
Get on board with Airport Travelcard!
We all like the sound of savings and that’s exactly what the Airport Travelcard can offer you. Up to 80% off your weekly travel costs to and from the airport.
The Airport Travelcard provides discounted travel for all airport employees on selected bus, coach and train routes. It’s flexible and easy to use.
Buying your Airport Travelcard is easy
You can get up to 80% discount on bus, coach and rail!
The easy and cheap way to get to work at the Airport is by public transport. The Airport Travelcard is very simple to use and you have the option of purchasing monthly or annually from the Airport Commuter Centre.
Depending on your home postcode (please check the route you need) you are entitled to an Airport Travelcard. You have the option to purchase a monthly, 3 monthly, 6 monthly or annual Airport Travelcard – giving you more savings! An annual Travelcard gives you two months FREE!
The Travelcard costs are as follows:
April 2020 Travelcard prices:
|Monthly||3 monthly||6 monthly||Annual|
January 2021 Travelcard prices:
|Monthly||3 monthly||6 monthly||Annual|
The Travelcard offers great savings on your travel costs. The price of a Travelcard is still a significant saving compared to the price of a season ticket. The new January 2021 prices represent an increase of 13p per single journey for the £65 monthly ticket price, 18p for the £95 monthly ticket prices, 75p for the £170 and 38p for the £200 (based on 20 working days per month and a daily return journey).
How to obtain your Airport Travelcard
The ACC is open Monday-Friday, 9am-12:30 and 13:30- 5pm. See below! The office is closed to people purchasing face to face.
November Lockdown – Important notice
Airport Commuter Centre and Staff/Visitor Parking change to opening times:
This notice is to advise all airport stakeholders about the change to operating opening times of the Airport Commuter Centre (ACC) and Staff / Visitor Parking from Monday 9th November 2020.
Currently the Airport Commuter Centre (ACC) is operating Monday to Friday. From Monday 9th November 2020, the ACC will only open on a Tuesday and Thursday until further notice.
Staff and visitor parking will still be available Monday to Friday but operating on reduced times.
Please phone 01279 663322 to purchase your Travelcard.
Airport Commuter Centre (ACC)
You must continue to purchase your Airport Travelcard renewal online or via the telephone as per the instructions below. All Airport Travelcards will be posted, unless a collection appointment is made for pre-purchased Travelcards. Therefore, due to the limited opening times, please ensure you purchase well in advance of needing your Airport Travelcard and allow plenty of time for it to reach you in the post.Only new applicants for an Airport Travelcard and those who have made a collection appointment of a pre-purchased Travelcard will be allowed into the ACC, please email infocommuter [at] stanstedairport [dot] com. or phone 01279 663322 for an appointment.
Please ensure you keep to your appointment time, wear a face mask and adhere to the social distancing rules during your visit.
For all other enquiries such as Liftshare, please contact the ACC via email or phone.
Travelcards can be frozen only for employees on furlough from the date the Airport Commuter Centre has seen them destroyed so they are out of circulation. We also require evidence of furlough from your company. This can be on company headed letter or a company email, emailed to InfoCommuter@stanstedairport.com
To show the destroyed travelcard please email a photograph of the travelcard cut up the frozen days will be counted from when we receive this email.
Travelcards can then be unfrozen on your return to work. Please contact the Airport Commuter Centre to arrange this by emailing InfoCommuter@stanstedairport.com Please ensure you leave plenty of time to reactive your travelcard as it can take up to 4 working days for you to receive it in the post.
Airport Travelcard Renewal
Please remember for the foreseeable future the ACC is only staffed on a Tuesday and Thursday during November so please allow extra time when planning to purchase your renewal.
- Go to our purchasing website www.airport-commuter-shop.co.uk
- Click Login on the menu at the top.
- Log in using the email provided during your original application
- Enter your password. You may need to set your password so click the reset link. Please make sure you check you spam and trash inboxes for the reactivation email. Once password has been set, click the login button and it will take you to your account.
- Follow the instructions. Make sure you select the correct price Travelcard. Select to have it posted or contact the ACC to make a collection appointment. Please make sure we have the correct address otherwise it will take longer to get to you. If you change your address in the payment area you must also change it in your actual account setting or email InfoCommuter@stanstedairport.com
Alternatively, you can call us on 01279 663322. Please leave a message and we will call you back as soon as we are able. Leave your name and telephone number stating it clearly.